Terms & Conditions
Last updated: February 20, 2026
§ 1 Scope and Provider
(1) These Terms & Conditions (hereinafter “Terms”) apply to all contracts between the provider and the user (hereinafter “Customer”) regarding the use of the services offered on the website rankcredits.com (hereinafter “Platform”).
(2) The provider of the Platform is:
N. MerttuerkSonnenblumenstr. 16, 16348 Wandlitz
E-Mail: support@rankcredits.com
(3) Deviating, conflicting, or supplementary terms and conditions of the Customer shall only become part of the contract if the provider has expressly agreed to their validity in writing.
(4) These Terms apply in the version valid at the time of registration or order. The current version is available at rankcredits.com/terms.
§ 2 Subject Matter
(1) The subject matter of the contract is the provision of the web-based SEO analysis platform “RankCredits” as Software-as-a-Service (SaaS).
(2) The Platform includes in particular the following features:
- Keyword ranking checks (Quick Check and automated projects)
- Domain X-Ray (domain analysis with competitor comparison)
- GSC Deep Scan (analysis of Google Search Console data)
- Local Radar (Google Maps Local Pack ranking analysis)
- RC Score (domain visibility index)
- Excel/PDF reports and data export
(3) The exact scope of features is determined by the current service description on the Platform. The provider reserves the right to develop, modify, or discontinue features, provided this is reasonable for the Customer.
§ 3 Contract Formation and Registration
(1) Use of the Platform requires registration with a valid email address and a self-chosen password.
(2) By registering, the Customer submits an offer to enter into a usage contract. The contract is concluded upon confirmation of registration by email.
(3) The Customer warrants that the data provided during registration is complete and accurate. Changes must be communicated to the provider without delay.
(4) The Customer is obligated to keep their login credentials confidential and protect them from third-party access. In case of suspected misuse, the provider must be informed immediately.
§ 4 Service Description
(1) The provider makes the Platform available to the Customer via the internet. The analysis results are based on data from third-party providers (in particular DataForSEO) and are provided without warranty for completeness or accuracy.
(2) The provider aims for a platform availability of 99% on an annual average. This excludes scheduled maintenance and disruptions beyond the provider's control (e.g., force majeure, third-party service outages).
(3) The provider is entitled to temporarily take the Platform offline when necessary for technical reasons (e.g., maintenance, updates, security patches). The provider will inform the Customer in advance whenever possible.
§ 5 Credit System
(1) The use of paid services is based on a prepaid credit system (hereinafter "Credits"). The Customer tops up their credit account before use.
(2) For each paid action (e.g., ranking check, domain analysis, PDF download), the corresponding credit is automatically deducted from the Customer's account. Costs are transparently displayed before execution.
(3) Purchased credits do not expire and are valid indefinitely.
(4) Refunds for consumed credits are excluded.
(5) Unused credits may be refunded upon request, provided there are no indications of misuse. The provider reserves the right to charge a processing fee.
(6) The Customer may optionally activate the credit autopilot. Credits are automatically topped up when they fall below a threshold set by the Customer. The Customer can deactivate the autopilot at any time.
§ 6 Prices and Payment Terms
(1) The currently valid prices for individual services are available on the Platform at rankcredits.com/pricing (price list). The prices displayed there are authoritative.
(2) All prices include statutory value-added tax where applicable.
(3) The minimum top-up amount is EUR 10.00.
(4) The provider reserves the right to change prices. Price changes will be communicated to the Customer at least 30 days before taking effect via email. Credits already purchased are not affected by price changes.
(5) In the event of failed API queries (e.g., due to technical disruptions at third-party providers), the credit deducted for the affected query will be automatically refunded to the Customer.
(6) Payment processing is handled by the payment service provider Stripe (Stripe, Inc.). Stripe's terms of use additionally apply. The provider does not store credit card or bank data.
§ 7 Right of Withdrawal
(1) Consumers within the meaning of Section 13 of the German Civil Code (BGB) have a statutory right of withdrawal of 14 days from the conclusion of the contract.
(2) The right of withdrawal expires for digital content not delivered on a physical medium if the provider has begun performance of the contract after the Customer has expressly consented to the provider beginning performance before expiry of the withdrawal period, and the Customer has confirmed their knowledge that they lose their right of withdrawal by consenting to the commencement of performance.
(3) By topping up credits and subsequently using them for analyses, the Customer expressly consents to the immediate commencement of service delivery and confirms their knowledge of the loss of the right of withdrawal.
§ 8 Warranty and Liability
(1) The provider is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health.
(2) In cases of slight negligence, the provider is only liable for breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to foreseeable, contract-typical damages.
(3) Liability for data loss is limited to the typical recovery costs that would have been incurred with regular and appropriate backup creation.
(4) The provider does not warrant the accuracy, completeness, or timeliness of data obtained from third-party providers (e.g., ranking positions, search volume, Local Pack results). Analysis results are for informational purposes only and do not constitute professional advice.
(5) The above limitations of liability also apply in favor of the provider's vicarious agents.
(6) The automated analyses and recommendations of the Platform (in particular GSC Deep Scan, Domain X-Ray) do not constitute professional SEO advice. They are based on statistical patterns and may be inaccurate in individual cases. The provider assumes no liability for actions taken based on these recommendations.
§ 9 Terms of Use and Customer Obligations
(1) The Customer undertakes to use the Platform exclusively in accordance with applicable laws and these Terms.
(2) In particular, the Customer is prohibited from:
- Using the Platform for unlawful, harassing, or abusive purposes.
- Performing automated queries (scraping, bots) without prior written permission from the provider.
- Circumventing or manipulating the Platform's security mechanisms.
- Sharing login credentials with third parties or creating multiple accounts to facilitate misuse.
(3) The provider reserves the right to temporarily or permanently suspend access to the Platform in the event of a violation of these Terms of Use. No claim for credit refund exists in such cases.
§ 10 Data Protection
(1) The protection of the Customer's personal data is of great importance to the provider. The provider complies with the requirements of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
(2) Detailed information on the collection, processing, and use of personal data can be found in our Privacy Policy.
(3) By registering, the Customer consents to the processing of their data in accordance with the Privacy Policy.
§ 11 Amendments to these Terms
(1) The provider reserves the right to amend these Terms with effect for the future, provided the amendment is reasonable for the Customer taking into account the provider's interests.
(2) The Customer will be informed of changes at least 30 days before they take effect via email. If the Customer does not object to the changes within 30 days of receiving the notification, the amended Terms are deemed accepted. The provider will specifically inform the Customer in the change notification about the significance of the 30-day period and the consequences of silence.
(3) If the Customer objects to the changes, the contract continues under the previous terms. The provider reserves the right to ordinary termination in such cases.
§ 12 Termination and Account Deletion
(1) The usage contract runs for an indefinite period. Either party may terminate the contract at any time without giving reasons.
(2) The Customer may delete their account at any time via the account settings. Upon account deletion, all stored data is irrevocably deleted, unless statutory retention obligations apply.
(3) Upon account deletion, unused credits are forfeited. The Customer may request a refund of remaining credits before deletion (see § 5 para. 5).
(4) The provider is entitled to extraordinary termination if the Customer materially breaches these Terms, in particular the Terms of Use under § 9.
§ 13 Final Provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of jurisdiction is, to the extent permitted by law, the provider's registered office.
(3) Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that most closely achieves the economic purpose of the invalid provision.
(4) No oral side agreements exist. Amendments and supplements to this contract require text form.
§ 14 Dispute Resolution
(1) The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.
(2) The provider is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Version: 2026-02-20